Privacy Policy

1. Introduction

Brilliance Real Estate Media respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when interacting with us, including through our website, social media, booking forms, and SMS or MMS communications.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, company name, and property addresses when you inquire about or book our services.

  • Business Information: Brokerage or agent name, listings, and marketing preferences.

  • Communications: Messages exchanged with us through SMS, phone calls, emails, or online forms.

  • Technical Information: IP address, device information, and cookies when you visit our website.

3. How We Use Your Information

We use your information to:

  • Provide, schedule, and deliver real estate media services.

  • Communicate with you regarding bookings, promotions, or updates.

  • Send transactional and marketing messages via SMS, email, or phone (with your consent).

  • Improve our services, website, and client experience.

  • Comply with legal or regulatory obligations.

4. SMS and A2P Messaging

By providing your phone number, you consent to receive SMS or MMS messages from Brilliance Real Estate Media.

  • Message frequency may vary depending on ongoing projects and offers.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP to any message.

  • For help, reply HELP or contact us directly at [insert support email or phone].
    We do not sell, rent, or share your phone number with third parties for marketing purposes.

5. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited to authorized personnel only.

6. Data Sharing and Disclosure

We do not sell your personal information.
We may share limited data only with:

  • Service providers who help us operate our business (e.g., payment processors, SMS delivery platforms, booking systems).

  • When required by law or to respond to legal requests.

7. Your Privacy Rights

You may:

  • Request access, correction, or deletion of your personal data.

  • Withdraw consent for SMS or marketing communications at any time.

  • Contact us to update your information.

8. Data Retention

We retain personal data only as long as necessary for business or legal purposes, after which it is securely deleted.

9. Third-Party Links

Our website or messages may contain links to third-party sites. We are not responsible for their privacy practices or content.